Berki Software
Berki Software support

Helpful answers, then a real email.

Start with the topic that matches your question. If the issue remains, contact berkisoftware@gmail.com with the app, platform, and a short description of what happened.

Email support

Smart Hint

Each puzzle begins with one free Hint, or three while verified Premium is active. Further optional rewarded ads can add Hint credits when an ad is available and its reward callback completes.

Nimblins Premium

Premium is a one-time Google Play purchase on Android. Open Settings → Premium to purchase, restore, or refresh ownership. Premium removes banner and forced ads; optional rewarded ads remain voluntary.

Ads and rewards

Ad availability is never guaranteed. A reward is applied only after the advertising SDK confirms it. If an ad fails, gameplay remains available.

Privacy Choices

When required for your region, Nimblins shows Privacy Choices in Settings. Open it to review or change the choices presented by Google’s consent tools.

Leaderboards and names

Your public display name appears beside submitted Daily and Endless results. You can change the name in the app; future and currently supported entries are updated as described in the app.

Before emailing

  • Confirm you are using the latest version available to you.
  • Restart the app once if a screen, ad, or purchase check did not finish loading.
  • For Premium, confirm Google Play is signed in to the purchasing account, then use Settings → Premium → Restore Purchases.
  • For a puzzle question, note the mode, difficulty, and level or Daily date.

What to send

Include the app name, Android or iOS, the action you were taking, and what you expected. Screenshots are helpful when they do not contain private information. Never email advertising identifiers, purchase tokens, authentication tokens, passwords, or other credentials.

Contact

Email berkisoftware@gmail.com. Support is handled by email; this site does not run a ticketing or chat system.